Privacy Policy (Groomiq)

At Groomiq, accessible from https://groomiq.co.uk/, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with Groomiq, we may collect the following information:

  • Personal details such as your name, email address, billing and shipping address, and phone number
  • Payment details (processed securely via third-party payment gateways; we do not store card information)
  • Order history and purchase behaviour
  • Device and browser information, including IP address and cookies
  • Communication data if you contact our support team

2. How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Improve website performance and user experience
  • Provide customer support
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and maintain website security

3. Data Protection & Security

We take data security seriously. Groomiq uses secure servers, SSL encryption, and trusted third-party processors to protect your information. While no system is 100% secure, we follow industry best practices to safeguard your data.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyse website traffic
  • Improve product recommendations

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing Your Data

We do not sell or rent your personal information. We may share data only with:

  • Payment processors
  • Delivery and logistics partners
  • Legal authorities if required by law

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Withdraw consent for marketing
  • Request data portability

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

For questions, contact us at support@groomiq.co.uk.